Shipping costs
Shipping within Germany
- Free UPS parcel shipping up to 30 kg
- UPS parcel shipping over 30 kg: 35 €
- Freight forwarding (larger/multiple packages | hazardous goods such as PV storage | special dimensions | excluding solar modules)
- Goods value under 3500 € = 75 €
- Goods value under 7500 € = 125 €
- Goods value over 7500 € = 175 €
- Shipping solar modules: 175 €
You can find the total shipping costs in your shopping cart ( shipping cost calculator for many European countries ) and also before checkout after entering your address.
Shipping abroad
For shipments abroad, higher shipping costs may apply, which you can also see in the checkout for most destinations.
For deliveries to third countries, customs and import fees are usually also added.
Inverter repair
*Update*: until further notice, only Solarmax inverters can be repaired
A repair and the installation of new wearing parts is usually significantly cheaper than a new device with changes to the installation.
We repair your inverter and overhaul the device. We install new wear parts for you. We provide a 6-month warranty on the repaired inverter.
Inverter repair process
1. Order: First, select whether you have an inverter with less than or more than 8 kW. Then, place your order.
2. Error description: Send us an error description to info@inutec-int.com.
3. Sending: After approval by our technician, you can send the inverter to the following address:
38239 Salzgitter
Germany
4. Repair: We inspect your device for defects and damage and replace all wear parts. This is possible in approximately 95% of cases. If a repair is no longer feasible, we will contact you and discuss the next steps. Upon request, we can offer you a replacement device.
5. Payment: You take no risk and only pay once your inverter has been successfully repaired.
6. Return: After successful repair and payment, we will return your inverter to you free of charge as soon as possible.
We strive to repair your item quickly within 1-2 weeks.